3.1 All customers can choose from a range of shipping options, which cannot be amended after checkout. All orders placed before 1.00 pm will be dispatched same day or the following day if ordered after 1.00 pm Monday to Friday.
3.2 We will not be held responsible for incorrect postal address resulting in failure to receive your goods. Please check you have entered the correct delivery address. No refund will be given for goods delivered to the wrong address.
3.3 Our standard delivery for UK and Europe is via Interlink. For the Rest of the World we reserve the right to choose a different courier.
3.4 Next day delivery by courier (UK only) is not guaranteed but we find that in 99% of instances this is a reliable delivery
3.5 Orders may need to be signed for.
3.6 In the case of a failed delivery, we will e-mail you with the courier contact details and tracking numbers, so that you can arrange for a re-delivery or collection from their depot. Should you not contact the courier within 5 working days the goods will be returned to ourselves, after which we will issue you with a refund less the initial shipping costs + £10.00 return shipping costs. Refused orders will be returned to our warehouse, after which we will issue you with a refund less the initial shipping costs + £10.00 return shipping costs. If Interlink are unable to deliver they will leave a 'sorry we missed you' card with details on how to either arrange a re-delivery or collect your order from your local sorting office. Items not collected will be returned to ourselves where upon receipt we will contact you and give you the option of re-delivery at a cost the same as the original amount paid, or a refund less £5.00 restocking fees.